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WARRANTY POLICY

Item Problem Evidence Of Problem Warranty
Proof
Remarks Warranty
period
Electrical parts:
Battery Can't Charge/range less than 20% Video/Picture/Description Order No.
/Purchase date
Code/serial number of battery 6 Months/1 Year/3 Year
Motor Don't Work/Burn Code/serial number of motor 6 Months/1 Year/3 Year
Controller Code Error   6 Months/1 Year/3 Year
Charger Can't Charge Code/serial number of Charger 6 Months/1 Year/3 Year
Meter display Code Error   6 Months/1 Year/3 Year
Booster No assist/Insensitive   6 Months/1 Year/3 Year
Front Light Can't Work   6 Months/1 Year/3 Year
Metal parts:
Bike Frame Deformed/Desoldered/Cracked Video/Picture/Description Order No.
/Purchase date
Code of frame 6 Months/1 Year/3 Year
Front fork Deformed1 Desoldered/
Shock absorption failure
  6 Months/1 Year/3 Year
Seat tube Deformed/Desoldered/Cracked   6 Months/1 Year/3 Year
Handelbar Deformed/Desoldered/Cracked   6 Months/1 Year/3 Year
Aheadset Stem Deformed/Desoldered/Cracked   6 Months/1 Year/3 Year
Driving system:
Throttle Ineffective/Hard to turn Video/Picture/Description Order No.
/Purchase date
After assembling the wholevehicle, it is necessary to debugthe screws,disc brakes andDerilleur of the whole vehiclerefering to the manual and video 6 Months/1 Year/3 Year
Brake lever Ineffective/Can't reset 6 Months/1 Year/3 Year
Disc Brake Deformed/Cracked 6 Months/1 Year/3 Year
Transmission Parts:  
Thumb Shifter Stuck/Abnormal noise Video/Picture/Description Order No.
/Purchase date
6 Months/1 Year/3 Year
Mid Deralleur Stuck/Abnormal noise 6 Months/1 Year/3 Year
Rear Derailleur Stuck/Abnormal noise 6 Months/1 Year/3 Year
MAINTENANCE POLICY
Applicable conditions: 1.There is problem after receive.
2.Problem after normal using during warranty period
Ways To Maintenance
1.Send parts to change
(We will send the new partstocustomer, and bear the freightcost) .
Ways to Change Parts : Customers change parts by themselves,we supply technical support,Need pay extra compensation according to discussion.
Customers find local maintenance technician to solve, We supply technicalsupport.
Might pay extra compensation according to discussion.
Send the parts to Repairing Network Of Yeenor warehouse to change
2. Local repair Customers buy parts and repair in their local, YEENOR pay for the parts and extra compensation.
3.Solve problem by customers Customers solve problem by themselves, YEENOR pay extra compensation according to discussion.